Privacy Policy

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Last Updated Date: 09th January 2025

This Privacy Policy (the “Privacy Policy”) outlines the practices of Botman Inc. (“We”, “Us”, “Our” or “Botman”), regarding the storage, use, processing, and disclosure of personal data that You (“You” or “Your” or “User”) has chosen to share with Us when You access Our website (the “Website”) or using Our services.

We are committed to protecting Your personal data and respecting Your privacy in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679. This Privacy Policy details how We collect, use, process and safeguards Your personal data when You access Our Website or use Our services. By using the Website, You consent to the collection and storage of Your personal data, in accordance with, and are agreeing to be bound by, this Privacy Policy.

This electronic record is generated by a computer system and does not require any physical or digital signatures.

  1. OUR COMMITMENT

We respect Your privacy and are committed to protect the privacy of all personal data We obtain from You through this Website. This Privacy Policy is created to inform You about how this Website collects and stores Your personal data.

  1. WHAT DATA DO WE COLLECT

We collect the following types of personal data:

  1. Personal Identification Information – 
  • What We Collect: When You visit Our Website, We may collect personal information such as Your name, Your email address, contact number, which You provide voluntarily when contacting Us or using Our services.
  • Browsing-Only Users: When You visit Our Website solely to browse, We do not collect Your personal information.

  1. Technical Data – We may collect:
  • IP address,
  • Browser type,
  • Time zone,
  • Device information, and
  • Usage data.

  1. Marketing and Communications Data – We may collect your preferences for receiving marketing materials and your communication preferences.

  1. Cookies – We use cookies to: 
  • Track Website activity, and
  • Enhance and personalize your experience.

  1. HOW DO WE COLLECT YOUR DATA

We collect Your personal data in the following ways:

  1. Direct Interactions – When You register on Our Website, place an order, or engage with Us via email.
  2. Automated Technologies – We collect technical data via cookies, server logs, and similar technologies when You use Our Website.

  1. DATA CONTROLLER

We, including Our authorised representatives, are the data controllers of the personal data collected or processed under this Privacy Policy.

  1. DATA SECURITY MEASURES

We implement industry-standard measures to protect Your personal data.

  1. HOW WE USE YOUR PERSONAL DATA

We collect Your data for the following purposes:

  1. To Process Orders – We use Your personal data to process Your orders and manage Your account effectively.
  2. To Provide Marketing Communications – With Your consent, We may send You promotional emails about products, services, and special offers that We believe may be of interest to You.
  3. To Improve Services – We may use Your data to analyse trends and enhance Our services and User experience.

In order to prevent fraudulent purchases, when processing Your order, We may share Your data with credit reference agencies. This includes using information received from these agencies to assess Your creditworthiness.

  1. HOW DO WE STORE YOUR DATA

We take the security of Your personal data seriously. We store Your data in secure facilities located in India, and We implement appropriate technical and organizational measures to protect Your data from unauthorized access, loss, or theft. These measures include, but are not limited to, encryption, access controls, and regular security assessments.

We will retain Your personal data only for as long as necessary to fulfil the purposes for which We collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. We will retain Your personal data for a period of 12 months.

Once this retention period has expired, We will securely delete Your personal data using methods that ensure that Your data cannot be reconstructed or retrieved, in compliance with applicable data protection laws.

  1. MARKETING

We may send marketing communications if You have provided consent. You may withdraw Your consent and unsubscribe from such communications at any time. To opt out, please click here.

  1. YOUR DATA PROTECTION RIGHTS

We are committed to ensuring that You are fully aware of Your data protection rights. As a User, You are entitled to the following rights under the GDPR:

  1. Right to Access – You have the right to request Us the access to the personal data We hold about You. This includes obtaining copies of Your personal data under certain conditions. We may charge You a small fee for this service.
  2. Right to Rectification – You have the right to request Us for the correction of any inaccurate or incomplete personal data We hold about You.
  3. Right to Erasure – You have the right to request Us to erase Your personal data, under certain conditions.
  4. Right to Restrict Processing – You have the right to request Us to restrict the processing of Your personal data, under certain conditions.
  5. Right to Object Processing – You have the right to request Us to object to the processing of Your personal data, under certain conditions.
  6. Right to Data Portability – You have the right to request Us to transfer the data that we have collected from You to another organization, or directly to You, under certain conditions. 

If You would like to exercise any of these rights, please contact Us at [[email protected]]. We will respond to Your request within one month of receiving it.

  1. DATA BREACH POLICY

In the event of a data breach affecting your personal data, We will notify You and relevant regulatory authorities within 24 hours, in accordance with applicable data protection laws. The notification will include details of the breach, the types of affected data, potential consequences, and the corrective actions taken. You may exercise Your rights to access or rectify Your data, and We will implement enhanced security measures to prevent future breaches.

  1. WHAT ARE COOKIES

Cookies are small text files that are placed on Your device to collect standard internet log information and details about visitor behaviour. When You visit Our Website, We may automatically collect information from You through cookies or similar technologies. This information helps Us analyse web traffic and improve User experience on Our Website. 

For more detailed information about cookies, including how to manage Your preferences, please visit - aboutcookies.org

  1. HOW DO WE USE COOKIES

We use cookies in various ways to enhance Your experience on Our Website, including:

  1. Keeping You Signed In – Cookies help maintain Your login session, ensuring that You remain signed in while navigating Our Website.
  2. Understanding Usage – We utilize cookies to analyse how You interact with Our Website, allowing Us to gather insights into User behaviour and preferences.
  3. Personalizing Content – Cookies enable Us to tailor content and advertisements to Your interests, improving the relevance of the information presented to You.
  4. Facilitating Analytics – We use cookies to track Website performance and User engagement metrics, helping Us to optimize Our Website and services.

  1. WHAT TYPES OF COOKIES DO WE USE

There are several types of cookies that Our Website uses, including:

  1. Advertising Cookies – We use these cookies to collect information about Your visit to Our Website, including the content You viewed, the links You followed, and details about Your browser and device, including Your IP address. We may share limited aspects of this data with third parties for advertising purposes. This allows Us and Our advertising partners to display advertisements that are tailored to Your interests based on Your browsing patterns on Our Website. 
  2. Session Cookies – These cookies are temporary and are deleted once You close Your browser. They help Us manage Your session and improve navigation while You are on Our Website.

  1. HOW TO MANAGE COOKIES

You have the option to set Your browser to refuse cookies or to alert You when cookies are being sent. Instructions for managing cookies can be found on the Website- aboutcookies.org. This Website provides guidance on how to remove cookies from Your browser.

Please note that disabling cookies may affect Your experience on Our Website, and certain features may not function properly as a result.

  1. BROWSER FINGERPRINT

A browser fingerprint is a unique identifier created by collecting various pieces of information about Your device, browser and network. This information may include technical details such as browser type and version, screen resolution, installed fonts and system language, and User-specific details such as IP address, time zone and browsing history. This information is combined to create a unique identifier that can track Your activity across multiple websites and devices. This allows Us to build a User profile that includes Your online behaviour, interests and preferences. The data collected through browser fingerprinting may be used for purposes such as fraud prevention, targeted advertising, and analytics.

  1. BUSINESS TRANSITIONS

In the event, We are merged or acquired by another company, the successor company shall acquire Your information that We maintain and which will still remain subject to this Privacy Policy or such revised policy as the case may be.

  1. CHILDREN’S PRIVACY

Our Website and services are not intended for Users under the age of 18 (Eighteen). We do not knowingly collect personal data from minors. If We become aware that a minor has provided Us with personal data, We will take steps to delete such data promptly.

  1. ACCESS TO THIRD-PARTY WEBSITES

You also understand and agree that when You use the services, there may be certain links which may direct You to another website (hereinafter referred to as the “Third-Party Website”). The manner in which Your information is collected and/or used by such Third-Party Website is governed by the terms of service and privacy policy of the respective Third-Party Website. We urge you to acquaint itself with the policies of every such Third-Party Website.

  1. LEGAL COMPLIANCE 

We reserve the right to disclose any personal data with others (such as public and governmental authorities, professional advisors) if we determine that access, use, preservation or disclosure of Your personal data is necessary to: 

  1. Comply with applicable laws and regulations or enforceable governmental requests;
  2. Investigate, prevent or take actions regarding suspected or actual illegal activities or to assist government enforcement agencies; 
  3. Investigate and defend ourselves against any claims or allegations; 
  4. Protect the security or integrity of Our services; and 
  5. Exercise or protect the rights and safety of Botman.

  1. CHANGES TO OUR PRIVACY POLICY

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective upon posting the updated policy on the Website and Your continued use of this Website and/or the services constitutes Your agreement to such modifications. We encourage You to periodically visit this page for the latest information on Our privacy compliance. In any case, Our commitment to protect the privacy of Website Users will continue to remain. If You do not agree with the terms of this Privacy Policy, please refrain from using the Website.

  1. EXIT POLICY

You can opt out of Our services at any time. To remove Your personal data or discontinue Our services, please contact Us at [email protected].

  1. GOVERNING LAW AND JURISDICTION

Your use of Our Website and services is governed by and construed in accordance with the laws of Delaware, United States of America (“USA”). You agree that any legal action or proceedings arising from Your use of Our Website will be exclusively brought before the competent courts or tribunals in Delaware, USA and You irrevocably submit to their jurisdiction.

  1. HOW TO CONTACT US

If You have any questions or concerns about this Privacy Policy or Your personal data, please contact Us at:

Email - [email protected]

Phone - +919538675222

Address - George Thangaiah Complex, Sir.C.V. Raman General Hospital, 13, 80 Feet Rd, near Sir, Kalyan Nagar, Indira Nagar 1st Stage, H Colony, Indiranagar, Bengaluru, Karnataka 560038.

  1. HOW TO CONTACT THE APPROPRIATE AUTHORITY

If You believe that We have not addressed Your concerns in a satisfactory manner or You believe We are processing Your personal data unlawfully, You have the right to lodge a complaint with a supervisory authority in the European Union (“EU”). You can lodge Your complaint with the Data Protection Authority (“DPA”) in the EU Member State where You reside, where You work, or where the alleged infringement occurred.

By using Our Website, You agree to the terms outlined in this Privacy Policy. If You do not agree to these terms, please refrain from using Our services.